Hot line & Customer Relationship

Proving the best customer service possible to help you manage your solutions and hardware devices. The standard hot line service is available Monday to Friday 08:00 am to 18:30 pm, excluding holidays. We can also customise this services for customer needs.

After Sales

Software maintenance
All software developed and installed by Athelia comes with corrective, functional upgrades and maintenance services. Athelia’s software maintenance service program is available for all our applications and customers.

Hardware maintenance
In compliance with our hot line and software maintenance support, Athelia also provides maintenance services for hardware covered during its warranty period. An integral part of all customer service support, Athelia’s technical team works with its customers and their applications throughout the period of the maintenance contract.